Terms and conditions
Terms & Conditions
Effective Date: 10/09/2024
Welcome to https://truckpartsexpert.com. By using our website and purchasing products from Truck Parts Expert, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before making any purchases or using our services.
1. General Terms
By accessing and using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. By placing an order, you agree to provide accurate and complete information.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that the terms have been violated or that it may result in potential liability for us.
2. Product Information
All products on our website are genuine (OE) truck parts. We strive to provide accurate descriptions, specifications, and images of the products. However, we do not guarantee that all descriptions are 100% accurate, complete, or error-free.
In the event of any discrepancy, please contact us immediately, and we will work to resolve the issue.
3. Pricing and Payment
All prices listed on the website are in Euros and are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders with incorrect pricing.
We accept the following payment methods: Bank Transfer. By completing a purchase, you agree to provide valid payment information and authorize us to charge the corresponding amount.
4. Shipping & Delivery
We offer worldwide shipping from our warehouse located in Latvia. Shipping times and costs depend on your location and selected shipping method. While we aim to process and ship orders promptly, we are not responsible for delays caused by carriers or customs.
Once your order has been shipped, we will provide tracking information. Shipping times are estimates and may vary depending on external factors, including location, customs clearance, and unforeseen logistical delays.
5. Returns & Refunds
Due to the nature of our products, all sales are final. Truck parts are considered non-returnable under applicable laws related to the sale of automotive parts. Therefore, we do not accept returns or exchanges for any items purchased through our website.
We strongly encourage customers to carefully review their orders and ensure the correct parts are being purchased before completing the transaction. If you have any doubts or need assistance in selecting the right part, please contact our customer service team before placing your order.
In the unlikely event that you receive a defective or incorrect item, please reach out to our customer support within 14 days of receipt. We will work to resolve the issue by offering a replacement or a refund, depending on the specific circumstances and if our supplier accepts the return of the item. Please note that in such cases, the return will only be processed if the supplier agrees to take the product back.
6. Warranty
All products sold by Truck Parts Expert come with a manufacturer’s warranty, subject to the specific terms and conditions of each product. We are not responsible for any damage caused by improper installation, use, or modification of the product. Warranty claims must be submitted directly to us with notice before.
7. Limitation of Liability
Truck Parts Expert is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or website, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim shall not exceed the total amount paid for the products in question.
8. Intellectual Property
All content on the website, including text, images, logos, and graphics, is the property of Truck Parts Expert and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our explicit written permission.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Latvia. Any disputes arising from these terms or the use of our website shall be resolved in the courts of Latvia.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and the updated terms will apply to all transactions and usage moving forward.
11. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Truck Parts Expert
Email: info@bigspareparts.com
Phone: +37122307802